Skills & Competencies for Audio Visual Technician IV

Audio Visual Technician IV job profile

JOB SUMMARY for Audio Visual Technician IV

Responsibilities include installing, configuring, operating, disassembling, and troubleshooting audio visual equipment.

JOB RESPONSIBILITIES for Audio Visual Technician IV

Performs production editing, routine maintenance, and inventory tracking. Coordinates with clients on placement, integration, and ensures functionality of projectors, lighting, microphones, sound mixing, recording and video-conferencing equipment for live events and meetings. Responds to and resolves routine questions and technical issues.

Audio Visual Technician IV SALARY RANGE

BASE 50%
$85,484
TOTAL 50%
$86,844
Job Level
A04
Job Code
CM02000107
Education/Degree
Associate's Degree
Reports To
Supervisor or Manager

Audio Visual Technician IV Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Audio Visual Technician IV skill and competencie below to view definitions.

4 hard skills or competencies (industry competencies) for Audio Visual Technician IV

1 Industry Competency – Electrical Testing
Proficiency Level -3
Skill definition-Evaluating the performance of electrical components to optimize electrical systems.
Level 1 Behaviors
(General Familiarity)
Explains electrical safety, testing, and repair requirements procedures.
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Level 2 Behaviors
(Light Experience)
Assists in testing electrical components, equipment, and systems.
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Level 3 Behaviors
(Moderate Experience)
Consults on the use of tools and technologies to perform electrical testing.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the overall implementation of mandatory electrical safety testing.
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Level 5 Behaviors
(Mastery)
Develops overall contingency plans and testing procedures for electrical safety systems.
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2 Industry Competency – Equipment Maintenance
Proficiency Level -3
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Explains the goals and importance of equipment maintenance in engineering operations.
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Level 2 Behaviors
(Light Experience)
Identifies equipment maintenance needs and requests repairs.
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Level 3 Behaviors
(Moderate Experience)
Installs and assembles new machines and equipment needed for engineering operations.
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Level 4 Behaviors
(Extensive Experience)
Plans preventive maintenance strategies to minimize the impact on revenue.
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Level 5 Behaviors
(Mastery)
Promotes equipment maintenance procedures to create high-quality products.
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3 Audio Visual Technician IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Audio Visual Technician IV
Proficiency Level - 4
5 Competency for - Audio Visual Technician IV
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Audio Visual Technician IV

1 Job Family Competencies – Technical Support
Proficiency Level -3
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Explains key principles of customer service essential in delivering technical support.
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Level 2 Behaviors
(Light Experience)
Provides first-level support in addressing basic technical issues and requests.
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Level 3 Behaviors
(Moderate Experience)
Performs diagnostics to investigate and resolve technical issues provided by the customers.
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Level 4 Behaviors
(Extensive Experience)
Monitors the resolution of technical issues to improve the productivity of technical support services.
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Level 5 Behaviors
(Mastery)
Establishes policies and procedures to promote uniformity and consistency in technical support delivery.
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2 Job Family Competencies – Technical Troubleshooting
Proficiency Level -3
Skill definition-Utilizing the latest approaches and advanced tools to anticipate, diagnose, and resolve technical issues and concerns.
Level 1 Behaviors
(General Familiarity)
Explains the importance of technical troubleshooting in customer service.
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Level 2 Behaviors
(Light Experience)
Supports the execution of solution plans to troubleshoot common technical questions and inquiries.
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Level 3 Behaviors
(Moderate Experience)
Tests new troubleshooting methods to ensure the effectiveness of solving customer concerns.
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Level 4 Behaviors
(Extensive Experience)
Recommends improvement to existing troubleshooting process to maximize customer operational excellence.
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Level 5 Behaviors
(Mastery)
Develops programs and methods to enhance our organization's technical troubleshooting capabilities.
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3 Audio Visual Technician IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Audio Visual Technician IV
Proficiency Level - 4
5 Competency for - Audio Visual Technician IV
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Audio Visual Technician IV

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Sets up processes to ensure delivery of high-quality work.
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Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
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Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
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2 Core Competencies – Maintaining Focus
Proficiency Level -3
Skill definition-Concentrating on a single task and bringing ideas and responsibilities to completion.
Level 1 Behaviors
(General Familiarity)
Learns how to improve the ability to stay focused.
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Level 2 Behaviors
(Light Experience)
Sets deadlines to stay focused on performing scheduled tasks.
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Level 3 Behaviors
(Moderate Experience)
Updates priorities quickly according to changing requirements.
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Level 4 Behaviors
(Extensive Experience)
Reduces unnecessary events to keep focus.
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Level 5 Behaviors
(Mastery)
Establishes best practices and techniques to increase the attention span of employees.
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3 Audio Visual Technician IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Audio Visual Technician IV
Proficiency Level - 4
5 Competency for - Audio Visual Technician IV
Proficiency Level - 5

Summary of Audio Visual Technician IV skills and competencies

There are 4 hard skills for Audio Visual Technician IV, Electrical Testing, Equipment Maintenance, Equipment Diagnostics, etc.
4 general skills for Audio Visual Technician IV, Technical Support, Technical Troubleshooting, IT Operations, etc.
7 soft skills for Audio Visual Technician IV, Attention to Detail, Maintaining Focus, Time Management, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Audio Visual Technician IV, he or she needs to be skilled in Attention to Detail, be skilled in Maintaining Focus, and be skilled in Time Management.

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